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AI for Airport Transfer Companies: 10 Practical Uses
Picture a Tuesday morning. It is 5:40am. One of your drivers is on the M6 heading for Birmingham Airport, a flight from Alicante has landed 50 minutes late at Manchester, and there are three unanswered WhatsApp enquiries from last night. If you run an airport transfer business, that probably sounds…
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Skills in Copilot Agent Builder: the agent is the who, a Skill is the how
Every Agent Builder session I run reaches the same moment. Someone has built an agent that answers questions about their team’s documents, it works, and then they ask it to produce the Friday update. In the right format. With the right headings. From the same sources. Every week. And they…
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Copilot Web Search Privacy: What Actually Goes to Bing
Every few weeks someone asks me whether their organisation should have web search switched on in Copilot Chat. The question usually comes from a security or data protection lead, and it usually arrives with a worry they can’t quite pin down: something about Bing, something about PII, and a suspicion…








